Shipping and Returns.


 

Green Thumb! 🌱

To reduce the footprint of disposable waste, here’s some methods we use to cut down on landfill:

  • Use of biodegradable, compostable PLA sleeves instead of poly bags

  • Use of 100% recycled backing boards

  • Use of fully recyclable padded mailers

  • (Soon) Use of 100% recycled, biodegradable padded mailers

  • (Soon) Use of biodegradable, compostable shipping and address labels

Shipping 🚚

Orders ship within 5 business days from the United States. If a preorder item is included in your order, shipment will wait until the preorder item is in stock, and then everything will ship out together.

Shipping cost is flat-rate and includes tracking for most countries:

  • Domestic: $3.50

  • International: $10.00

Refunds and Returns 📦

If you have a problem with your order, contact us within 30 days of your order’s shipping date so we can resolve the issue.

  • If we made a mistake, we’ll make it right. Please contact us to get the process started.

  • If you made a mistake (wrong size, selection, or address), you can request an exchange or re-ship. You’ll have to cover any shipping charges.

  • If you want a return, items must be in good condition and you’ll have to cover any shipping charges. We can only refund you for the cost of the product, not the cost of the shipping.